Margo Santoro
15:23 03 Apr 24
Above and Beyond Compassion and SupportMy family and I had made arrangements for my mother-in-law to become a resident at TerraBella, but sadly, she passed away before she could move in. Throughout this challenging time, the staff at TerraBella went above and beyond to support us and honor her memory.At the end of that very long day, we stopped by to speak with the Executive Director, David Moore, to tell him Mom had passed and as we were talking, we personally asked Mr. Moore if he would speak at her funeral since we didn't know anyone who could lead the service. Without hesitation, he agreed. He lead her funeral and delivered a heartfelt speech with songs that touched everyone present. His presence and words of comfort meant the world to us during such a difficult time.Additionally, the entire staff at TerraBella showed immense compassion and kindness. From the caregivers to the administrative team, everyone went out of their way to support us and ensure that my mother-in-law's memory was honored in the most beautiful way possible.I cannot thank TerraBella and David Moore enough for their exceptional care and support. They truly embody the meaning of compassion and professionalism. If you're considering assisted living for a loved one, I highly recommend TerraBella for their outstanding service and genuine care for their residents and families.
Karen-Eve BAYNE
13:38 12 Feb 24
My sister has been here for 3 years and it is wonderful! Tanya Tingly who manages the MC unit is terrific. She is very professional, runs a tight ship and makes sure she and the staff take care of the patients so well. This is a hard job and we appreciate David CEO, Tanya, Savannah and ALL the staff. I am very familiar with MC units in this area and have moved mom several times for problems. We would love to put Mom in the same MC unit as her daughter, my sister, in Terra Bella. ITS GREAT CARE!
Bryan Wesselink
16:40 29 Dec 23
Our mom lives at TerraBella and this is the best place for her after trying three other communities. The new Director, David Moore, continues to drive continuous improvement throughout the dedicated and compassionate staff. Our family appreciated all there efforts.
Ryan Mackey
02:02 20 Dec 23
Very clean and happy place for your loved ones. Fantastic events and nice staff.
Sarah Mackey
01:59 20 Dec 23
My grandmother has been here since July! I took my 3 young children to visit her and they asked to go back the next day. I was impressed with the warm welcome and overall positive vibe of the place. We are very happy she is in such a great place.
Amy Staton
01:57 18 Dec 23
Have had MIL here at Terra Bella since early July. Took a little while for her to settle in- but she likes it here! The staff are very caring and try to help as much as they can. The staff provide activities to keep residents active! Glad my MIL is here and being cared for in a nice place like Terra Bella.
Carmen L
15:58 17 Dec 23
My mother-in-law has been at TerraBella since July of this year. We are pleased by the level of care and attention she receives. TerraBella, led by its new director (David Moore), is on a positive, upward trend in terms of continuous improvement of its facilities and staff.
G W
03:41 17 Dec 23
Terra Bella is an outstanding facility - strong management and caring staff.My Mom is extremely happy and comfortable
Larry Wesselink
16:38 16 Dec 23
My mother moved to TerraBella in mid 2023 and our family has been impressed by their commitment to "getting it right". The Executive Director (David Moore) is excellent, is commited to building a strong service team and leads by example (always pitching in to ensure resident needs are being met). My family appreciates all the efforts of the management and staff.
Elaine Arthur
00:00 15 Dec 23
My mother is in the Memory Care facility. My family is happy with the care she is given. If she has to be in a place like this, I’m glad it is TerraBella.
joyce ray
16:39 14 Dec 23
My experience at TerraBella is that they have the most loving and caring people working there. My sister is well taken care of which gives us peace of mind. She had a rough time adjusting but they were all patient and now she considers it home. I have and would recommend TerraBella to anyone looking for a facility for their loved one.
Ashton Arnold
13:31 07 Dec 23
I so enjoyed touring this community. It truly felt like home and the Executive Director was extremely personable. He knew every resident by name and the building was super clean.
MaryLou DeAugustines
01:45 02 Jul 23
My mother was entered in December. There was new management taking over the month before. It has been 7 months now, and I have witnessed positive growth in the stabilizing of staff and new processes. The facility is a good size for your loved one. Small enough that the staff knows each resident and the visitors too. I am happy with my selection of the facility.
Vicki Tejeda
14:27 10 Jun 23
My grandmother has been here for a year and is very happy and comfortable.She is happy with the activities, loves her room, and loves the staff (who are incredibly, and quite possibly, too hard-working). They are always friendly, helpful, and they communicate everything very well. *Edited this from a much longer way too detailed review, but it still covers everything 😀
